Refund Policy

This Refund Policy explains how refunds are handled for purchases made on https://viralscriptsai.com/ (the “Service”), operated by Noureddine Eddallal (“we”, “us”, or “our”).

Payments for the Service are processed by Paddle. Paddle acts as the merchant of record and processes refunds, disputes, and chargebacks in accordance with Paddle’s Buyer Terms and Refund Policy.

Questions? Contact eddallal.noureddine@gmail.com.

Refund window

You can request a refund within 14 days of purchase. Refund eligibility and processing are governed by Paddle’s Refund Policy and the policy shown at checkout.

How to request a refund

To request a refund, contact Paddle using one of the methods provided in your Paddle receipt/confirmation email (for example “View receipt” or “Manage subscription”), or by using the support link provided in your receipt.

If you need help locating your transaction details, contact us at eddallal.noureddine@gmail.com.

Chargebacks and disputes

If you think a charge is incorrect, contact us before initiating a chargeback so we can help resolve the issue. Paddle and payment networks may handle chargebacks according to their processes.

Changes

We may update this Refund Policy from time to time. The effective date above will be updated when changes are posted.