Privacy Policy

This Privacy Policy describes how we collect, use, and share information when you use https://viralscriptsai.com/ (the “Service”).

If you have questions, contact us at eddallal.noureddine@gmail.com.

Who we are

The Service is operated by Noureddine Eddallal (“we”, “us”, or “our”). For purposes of applicable data protection laws, we act as the controller of personal information processed through the Service, unless stated otherwise. Some providers we use (such as Paddle for payment processing) may act as independent controllers for certain processing.

Information we collect

Account information: when you register, we collect your name, email address, and authentication data.

Content you submit: prompts/topics you enter and content generated through the Service may be stored so you can view your history.

Payment information: payments are processed by Paddle. We do not store full payment card details. Paddle may provide us with transaction identifiers and billing status.

Usage & technical data: we may collect device/browser information, log data, and IP address for security, analytics, and debugging.

Support communications: if you contact us, we may collect information you include in messages and attachments.

How we use information

We use information to:

• Provide and operate the Service (accounts, billing, features).
• Improve performance, reliability, and user experience.
• Prevent fraud, abuse, and security incidents.
• Respond to support requests and contact you about service-related messages.

Legal bases (where applicable)

Where required (for example under the GDPR/UK GDPR), we process personal information based on one or more of the following legal bases:

• Contract: to provide the Service you request.
• Legitimate interests: to secure, maintain, and improve the Service and prevent fraud.
• Consent: where we ask for it (for example, certain non-essential cookies if enabled).
• Legal obligations: to comply with applicable laws.

How we share information

We may share information with trusted service providers that help us run the Service (for example hosting, analytics, email delivery, and payment processing via Paddle). We may also share information if required by law or to protect our rights and users.

Payments (Paddle): Paddle may collect and process billing details, tax information, and payment method information to complete transactions and comply with legal requirements. Paddle may provide us with limited information such as transaction IDs, status, and the plan or price purchased.

Depending on your purchase flow, Paddle may act as the merchant of record and may process payment-related requests such as refunds and chargebacks.

International transfers

Our service providers may process information in countries other than your own. When we transfer personal information internationally, we take steps designed to ensure appropriate safeguards are in place (for example, standard contractual clauses where applicable).

Data retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us.

Some information may be retained for longer where required for legitimate business purposes (for example, maintaining security logs) or legal compliance (for example, accounting and tax records related to payments).

Your rights

Depending on your location, you may have rights to access, correct, export, or delete your personal information. To exercise these rights, contact eddallal.noureddine@gmail.com.

• Access: request a copy of personal information we hold.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion, subject to legal limitations.
• Portability: request export in a portable format.
• Objection/Restriction: object to or restrict certain processing.

Children

The Service is not intended for children and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at eddallal.noureddine@gmail.com.

Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure.

Changes

We may update this Privacy Policy from time to time. The effective date above will be updated when changes are posted.